Achieving Leadership Success

• Leverage Emotional Intelligence (EI) to improve your effectiveness as a leader
• Identify the core competencies of Emotional Intelligence
• Gain an honest and accurate awareness of your EI strengths and weaknesses
• Achieve greater personal effectiveness through self-management tools and techniques
• Harness the social and emotional potential of your team to improve performance
• Integrate and apply EI to develop and transform your personal and professional potential

1. Fundamentals of Emotional Intelligence

a. Establishing a common definition of EI

• Identifying multiple intelligences
• Removing common misconceptions about EI

b. The benefits of EI in the workplace

• Assessing your individual EI baseline
• Setting the context for authentic leadership

2. Assessing Your Emotional Intelligence

a. The value of the EI Competency Model

• Evaluating a proven 2×2 model
• Analyzing the core competencies: self-awareness, self-management, social awareness and relationship management

b. Measuring and interpreting your EI

• Outlining your personal profile
• Determining your strengths and areas for development

3. Increasing Self-Awareness

a. Recognizing and affirming your emotions

• The value of being honest and open with yourself
• Establishing healthy boundaries with others
• Emphasizing the importance of personal congruency

b. Developing personal authenticity

• Demonstrating authentic leadership through your actions
• Balancing personal effectiveness through greater control and flexibility of your emotional responses

4. Mastering Self-Management Techniques

a. Applying EI best practices

• Recognizing your own response patterns and triggers
• Reframing self-talk for better results
• Employing self-control in stressful situations

b. Gaining greater control of your actions

• Acquiring awareness of your personal filters
• Increasing your range of behaviors for personal effectiveness
• Pinpointing and breaking default behavior patterns

5. Building Social Awareness and Interpersonal Effectiveness

a. Reading the emotional landscape

• Recognizing and valuing the emotions of others
• Evaluating the impact of emotions on performance
• Interpreting nonverbal communication

b. Creating a positive EI environment

• Practicing self-disclosure to improve relationships
• Applying the Johari Window framework
• Leveraging active listening techniques

c. Facilitating effective communication

• Mitigating the risk of unmanaged emotions
• Creating a positive emotional landscape
• Actively engaging the emotions of others

6. Enhancing Team Performance through Relationship Management Tools

a. Improving team dynamics

• Analyzing the patterns of interpersonal behaviors
• Influencing the dynamics of the team to improve performance

b. Balancing individual team member roles

• Dealing with negative emotions and difficult behavior
• Enhancing trust and accountability through the application of EI
• Motivating others through authentic leadership
• Facilitating work relationships in a team environment
• Fostering higher levels of employee engagement and morale

7. Becoming an Emotionally Intelligent Leader

a. Bridging the gap between management and leadership

• Debunking the myths of management
• Recognizing the contribution of emotionally intelligent leadership
• Adapting your leadership style to fit the environment

b. Demonstrating emotionally intelligent leadership

• Applying EI competencies to leadership
• Delivering difficult messages

c. Integrating EI into your professional life

• Transferring competencies into real-world situations
• Creating the climate for performance excellence
• Coaching others

d. Embedding the EI framework

• Leveraging your self-assessment
• Linking your assessment results to your goals
• Developing a personal action plan

INSTRUCTOR

Drs. Miswanto, MM
They experienced in leadership

 PARTICIPANT

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