Call Centres

EXCELLENT TELEPHONE TECHNIQUE AND ETHICS (Surabaya)

Call Centres, Service and Support, Surabaya, Telephone Sales Skills / By

EXCELLENT TELEPHONE TECHNIQUE AND ETHICS Santika Hotel / Novotel Hotel Surabaya | Saturday, 25th September 2010 | 08.30 am – 04.00 pm | Rp. 1.250.000 per peserta Era globalisasi saat ini sangat memungkinkan supplier dan customer asing berhubungan langsung dengan perusahaan, baik melalui front office, staff administrasi, atau setiap karyawan dari masing-masing departemen. Etika dan …

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CERTIFIED CONTACT CENTER PROFESSIONAL (CCCP)

Call Centres, International Certification / By

CERTIFIED CONTACT CENTER PROFESSIONAL (CCCP) Harris Hotel Tebet / The Park Lane Hotel Casablanca,  Jakarta | Monday – Tuesday, 29th-30th November-2010 | Rp 4.750.000,- (Full Fare) Training Description : Soft skills based, this certification identifies professionals that have reached an essential standard of customer service & sales focused competency in dealing with customers over the …

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Managing Stress and Burn Out by Emotional Freedom Technique (EFT) Plus

Call Centres, Customer Service, Mental Techniques, Psychology, Sales Skills / By

Managing Stress and Burn Out by Emotional Freedom Technique (EFT) Plus The Residences at Puri Casablanca, Jakarta | Sabtu , 12 June 2010 | 08:30 AM – 04:30 PM | Rp. 850.000,- Bagaimana melepaskan stress dengan mudah dan cepat ? Bagaimana Menghilangkan Trauma dan depresi ? Bagaimana meningkatkan konsentrasi dan kepercayaan diri ? Semua jawabannya …

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