Customer Service

Improving Customer Service Thru Telephone Courtesy

Improving Customer Service Thru Telephone Courtesy Amaris La Codefin/ Santika Hayam Wuruk, Jakarta | 11 – 12 oktober 2018 | Rp 4.350.000 LATAR BELAKANG PROGRAM : Masih ditemui kenyataan-kenyataan yang terjadi yaitu : Perlu ditingkatkannya kesadaran personel Perusahaan bahwa pesawat telepon adalah media yang dapat memberi kesan baik buruknya citra sebuah Perusahaan terhadap pelanggannya Kesadaran bahwa …

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CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL FOR SECRETARY

CUSTOMER SERVICE EXCELLENT AND COMMUNICATION SKILL FOR SECRETARY Hotel NEO Malioboro, Yogyakarta | 21 – 23 Mei 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 30 Mei – 01 Juni 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 04 – 06 Juni 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 25 – …

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Complaint Handling For Sales And Front Liner with NLP Technique

Complaint Handling For Sales And Front Liner with NLP Technique Hotel Amaris/ Ibis/ Pop, Jakarta | 21 – 22 Mei 2018 | Rp.3.600.000 Hotel Amaris/ Ibis/ Pop, Jakarta | 11 – 12 Juli 2018 | Rp.3.600.000 Hotel Amaris/ Ibis/ Pop, Jakarta | 19 – 20 September 2018 | Rp.3.600.000 Hotel Amaris/ Ibis/ Pop, Jakarta | …

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BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT Yogyakarta/ Semarang/ Solo | 14 – 15 Mei 2018 | Rp. 5.900.000 Per Peserta Bandung/ Jakarta/ Surabaya | 14 – 15 Mei 2018 | Rp. 6.900.000 Per Peserta Bali/ Batam/ Balikpapan/ Manado / Lombok | 14 – 15 Mei 2018 | Rp. 7.900.000 Per Peserta Yogyakarta/ Semarang/ Solo | …

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BEST PRACTICE BOOSTING SALES PROMOTION GIRL (SPG)

BEST PRACTICE BOOSTING SALES PROMOTION GIRL (SPG) Jakarta/ Bandung | 23 – 24 April 2018 | Rp 5.000.000,-  Yogyakarta/ Semarang/ Surabaya | 23 – 24 April 2018 | Rp 6.000.000,-  Bali/ Batam/ Balikpapan | 23 – 24 April 2018 | Rp 8.500.000,-  Jakarta/ Bandung | 07 – 08 Mei 2018 | Rp 5.000.000,-  Jadwal Training …

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BEST PRACTICE CUSTOMER SERVICE EXCELLENT

BEST PRACTICE CUSTOMER SERVICE EXCELLENT Jakarta/ Bandung | 19 – 20 April 2018 | Rp 5.000.000,- Yogyakarta/ Semarang/ Surabaya | 19 – 20 April 2018 | Rp 6.000.000,- Bali/ Batam/ Balikpapan | 19 – 20 April 2018 | Rp 8.500.000,- Jakarta/ Bandung | 23 – 24 April 2018 | Rp 5.000.000,- Jadwal Training 2018 Selanjutnya …     DESKRIPSI …

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PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) Hotel NEO Malioboro, Yogyakarta | 29 – 31 Januari 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 05 – 07 Februari 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 12 – 14 Februari 2018 | Rp 6.400.000,- Hotel NEO Malioboro, Yogyakarta | 19 – 21 Februari 2018 | …

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Customer Service through ISO Standards Service Management System – PASTI JALAN

Customer Service through ISO Standards Service Management System Hotel Ibis, Yogyakarta | 22 – 24 Januari 2018 | Rp 6.900.000,- per peserta  Hotel Ibis, Yogyakarta | 29 – 31 Januari 2018 | Rp 6.900.000,- per peserta  Hotel Ibis, Yogyakarta | 05 – 07 Februari 2018 | Rp 6.900.000,- per peserta Hotel Ibis, Yogyakarta | 12 …

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HANDLING COMPLAINT AND DIFFICULT CUSTOMER – Pasti Jalan

HANDLING COMPLAINT AND DIFFICULT CUSTOMER Hotel Ibis, Yogyakarta | 18 – 20 Desember 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 27 – 29 Desember 2017 | Rp 5.900.000,- per peserta – PASTI JALAN     Pendahuluan Training Handling Complaint and Difficult Customer Selama masih ada complain yang datang dari pelanggan dan nasabah, berarti …

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