Contract and Supplier Relations Management

DESCRIPTION

Demonstrate and model assertive behavior for win-win outcomes
Gain self-awareness of your attitudes, behavior patterns and habits
Develop a positive, proactive response to difficult behaviors in others
Exhibit confidence in your ability to address challenging situations
Enhance your skill set using proven tools, tactics and techniques
Generate the results you want when dealing with others

PROGRAMME AIM

The aim of this course is to provide participants with:

A clear understanding of main supplier relations management methods, taking account of legal, ethical, financial, and contractual issues.
Essential contracting capabilities, including approval and contractual relationship management methods.
Methods to manage risks, disputes and potential conflicts in the procurement and contracting processes.
Effective contract performance and quality monitoring schemes.

WHO SHOULD ATTEND

This course is designed for all those who are actively involved in managing contracts in their office and regularly deal with suppliers and consultants. While this includes procurement staff, it would also be particularly relevant for finance and admin officers and programme and project staff who on a regular basis deal with the management, monitoring and evaluation of supplier/consultant performance.

LEARNING OUTCOMES

By the end of the programme, participants will be able to:

Describe the main types of contractual relationships that might be formed with suppliers and the appropriate use of each
Develop successful commercial relationships with prospective suppliers
Identify key stakeholders in a procurement exercise and be able to develop effective relationships with them
Apply effective performance and quality monitoring methods
Manage risks, disputes and potential conflicts during contracting and procurement
Understand the importance of ethics and integrity in procurement and how to act in an ethical manner

SUMMARY OUTLINE

The principles of effective procurement and the procurement process
Why we need to form relationships with suppliers in the general supply market
Essential risk assessment and risk management methods
How to benefit from our importance to suppliers
What is a contract? Legal, business and relational issues
Types of contractual and commercial relationships
Engaging and relating to stakeholders during contracting and procurement
The purpose and process of contract approval
How to manage and communicate with bidders and suppliers after contract approval
Performance and quality management
Key Performance Indicators (KPIs)
How to manage contractual reviews, disputes and potential conflicts
What is integrity and ethics in contracting and procurement?
Best practices when dealing with suppliers

COURSE SPEAKER

Teguh Pudji Purwanto, Ir, MT
Patisina, ST, M.Eng.
They experienced in the field of contract and supplier relations management

COURSE METHOD

Presentation
Discuss
Case Study
Evaluation
Simulation

TIME & VENUE

Yogyakarta,
02-05 April 2012
03-06 September 2012
17-20 December 2012
4 days 08 am – 04 pm

COURSE FEE
IDR 7,000,000.00 per participant non residential

FACILITY

Module / Handout
Certificate
Souvenir
Training Kit

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