INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) VERSION 3.1

INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (I T I L)  VERSION 3.1

Bandung | 24 – 27 Juni 2019 | Rp. 8.500.000 Per Peserta
Bandung | 08 – 11 Juli 2019 | Rp. 8.500.000 Per Peserta
Bandung | 27 – 30 Agustus 2019 | Rp. 8.500.000 Per Peserta
Bandung | 24 – 27 September 2019 | Rp. 8.500.000 Per Peserta

Jadwal Training 2019 Selanjutnya …

 

 

ITIL VERSION 3.1 TRAINING INTRODUCTION

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC).

 

ITIL VERSION 3.1 TRAINING MATERIAL OUTLINE

1. Service Strategy
   1. Service Portfolio Management
   2. Demand Management
   3. IT Financial Management
   4. Supplier Management
2. Service Design
   1. Service Catalogue Management
   2. Service Level Management
   3. Risk Management
   4. Capacity Management
   5. Availability Management
   6. IT Service Continuity Management
   7. Information Security Management
   8. Compliance Management
   9. IT Architecture Management
   10. Supplier Management
3. Service Transition
   1. Service Asset and Configuration Management
   2. Service Validation and Testing
   3. Evaluation
   4. Release Management
   5. Change Management
   6. Knowledge Management
4. Service Operation
   1. Event Management
   2. Incident Management
   3. Problem Management
   4. Request Fulfillment
   5. Access Management
5. Continual Service Improvement
   1. Service Level Management
   2. Service Measurement and Reporting
   3. Continual Service Improvement

 

INSTRUCTOR : DR. Oktri Mohammad Firdaus, ST., MT. and Team

 

VENUE : Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

 

TRAINING DURATION :  4 days

 

JADWAL TRAINING 2019

1. 24 Jun 2019-27 Jun 2019
2. 08 Jul 2019-11 Jul 2019
3. 27 Agust 2019-30 Agust 2019
4. 24 Sep 2019-27 Sep 2019
5. 07 Okt 2019-10 Okt 2019
6. 26 Nop 2019-29 Nop 2019
7. 09 Des 2019-12 Des 2019

 

INVESTMENT PRICE/PERSON

1. Rp. 8.500.000/person (full fare) or
2. Rp. 8.250.000/person (early bird, payment 1 week before training) or
3. Rp. 7.950.000/person (if there are 3 persons or more from the same company)

 

FACILITIES FOR PARTICIPANTS

1. Modul Training
2. Flashdisk Training berisi materi training
3. Sertifikat
4. ATK: NoteBook dan Ballpoint
5. T-Shirt
6. Ransel
7. Foto Training
8. Ruang Training dengan fasilitas Full AC dan multimedia
9. Makan siang dan 2 kali coffeebreak
10. Instruktur yang Qualified
11. Transportasi untuk peserta dari hotel penginapan ke hotel tempat training – PP (jika peserta minimal dari satu perusahaan ada 4 peserta)