Effective & Proffesional Role of SECRETARY
NEO Hotel, Jakarta | 29 – 30 Oktober 2015 | Rp.4,000,000,- / peserta
Outline
Communicating for Results
- Effective Communication Concept
- Barriers to Communication and How to Overcome the Barriers
- Control their Voice by Using Tonality to Influence Others
- Active Listening Skills
Applying Interpersonal skills in the Workplace
- Creating a positive first impression
- Achieving the desired result with first impressions
- Communicating effectively in professional relationships
Partnering with Your Boss and Office Team
- How to Deal with Your Boss and Other Team
- Get-And-Keep Your Boss Organized
Recognize, Develop and Refine Certain Personal
Service Essentials
- Attitude of Excellent Service
- Applied Body Language and Words
- Identify Customer Needs
- Exceeding Customer Expectations
Managing Time
- Time Management Tools
- Setting the Priorities
- Identify Time Management Barriers and Dealing with Time Wasters
- Handle Procrastination
Instruktur
Ida Kuraeny (Communication, Marketing & Human Resource Consulting)
Lokasi
NEO Hotel Jakarta
Tgl/Hari
Kamis – Jumat / 29-30 Oktober 2015
Investasi
Rp.4,000,000,- / peserta ( Special price )
Fasilitas
- Lunch & Cofee Break
- Handout ,materi hard copy
- Materi Soft copy
- Souvenir
- Sertifikat
- Foto Training