Proffesional Role of Secretary

Effective & Proffesional Role of SECRETARY
NEO Hotel, Jakarta | 29 – 30 Oktober 2015 | Rp.4,000,000,- / peserta

 

 

Outline

Communicating for Results

  • Effective Communication Concept
  • Barriers to Communication and How to Overcome the Barriers
  • Control their Voice by Using Tonality to Influence Others
  • Active Listening Skills

Applying Interpersonal skills in the Workplace

  • Creating a positive first impression
  • Achieving the desired result with first impressions
  • Communicating effectively in professional relationships

Partnering with Your Boss and Office Team

  • How to Deal with Your Boss and Other Team
  • Get-And-Keep Your Boss Organized

Recognize, Develop and Refine Certain Personal

Service Essentials

  • Attitude of Excellent Service
  • Applied Body Language and Words
  • Identify Customer Needs
  • Exceeding Customer Expectations

Managing Time

  • Time Management Tools
  • Setting the Priorities
  • Identify Time Management Barriers and Dealing with Time Wasters
  • Handle Procrastination

Instruktur

Ida Kuraeny (Communication, Marketing & Human Resource Consulting)

Lokasi

NEO Hotel Jakarta

Tgl/Hari

Kamis – Jumat / 29-30 Oktober 2015

Investasi

Rp.4,000,000,- / peserta ( Special price )

Fasilitas

  • Lunch & Cofee Break
  • Handout ,materi hard copy
  • Materi Soft copy
  • Souvenir
  • Sertifikat
  • Foto Training

Formulir Permintaaan Informasi Lanjutan / Pra-Pendaftaran Public Training
  1. INFORMATION OPTIONS
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  4. PERSONAL DATA
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  8. (valid email required)
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  11. PRE REGISTRATION DATA (Tidak Mengikat)
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  13. MESSAGE FOR TRAINING PROVIDER
  14. Captcha
 

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