SOFTWARE QUALITY ASSURANCE

Training Overview

This training introduces concepts, metrics, and models in software quality assurance. The Training covers components of software quality assurance systems before, during, and after software development. It presents a framework for software quality assurance and discuss individual components in the framework such as planning, reviews, testing, configuration management, and so on. It also discusses metrics and models for software quality as a product, in process, and in maintenance. The course will include case studies and hands on experiences. During the training, participants will develop an understanding of software quality and approaches to assure software quality .

Who Should Attend

This training is specially designed for those who are taking or will take up the role of SQA. Specifically it will be of immense value to:

Quality / Testing Professionals
Quality Managers
Technical Managers with responsibilities in software development (Project Managers, Project Leaders, Project Managers, Group Leaders, and Test Leaders…)
Managers responsible for establishing or managing a Software Quality Assurance group or a software quality assurance function
Specialists or potential specialists having responsibilities in the domain of software quality assurance (Quality Assurance, Quality Management,…)
SEPG members and SQA Process Improvement Group team members
Managers and developers who are involved with testing, reviews, audits, software configuration management, or process improvement

Training Objectives

After successfully completing this training, the participants will:

Know the most common root causes of software errors and software development scheduling problems
Be able to identify what factors affect software quality and know how to measure those factors
Be able to perform both white-box and black-box testing of software modules;
Be able to create a suitable software test plan
Be able to conduct effective review meetings
Be familiar with industry standards related to software quality assurance plans
Be able to select appropriate product metrics and process metrics
Understand how to use data to conduct continuous process improvement
Be able to create a comprehensive quality assurance plan appropriate to the participant’s professional work environment
Be able to quantitatively assess the cost effectiveness of a SQA plan
Understand the CMM model, with the ability to access what general level a company is operating at, and what steps need to taken to advance to the next ability level

Training Benefits

All participants will get SQA (Software Quality Assurance) TOOLKIT consisting of Learning Material, References, Process/Templates and Checklist, Samples of Case Study
Experienced and Internationally Certified Trainer will guide participants in Case Study Session using Hands-on Approach
During the training our trainer will guide all participants to explore the use of SQA Toolkit in doing case study

AGENDA AND MATERIAL SOFTWARE QUALITY ASSURANCE

DAY 1

INTRODUCTION

The software quality challenge
What is software quality?
Software Quality Factors
The components of the software quality assurance system – overview

PRE-PROJECT SOFTWARE QUALITY COMPONENTS

Contract review
Development and quality plans

SQA COMPONENTS IN THE PROJECT LIFE CYCLE

Integrating quality activities in the project life cycle
Reviews
Software testing – strategies
Software testing – implementation
Assuring the quality of software maintenance components
Assuring the quality of external participants’ contributions
CASE tools and their effect on software quality

EXERCISES AND PRACTICES

CASE STUDY

DAY 2

SOFTWARE QUALITY INFRASTRUCTURE COMPONENTS

Procedures and work instructions
Supporting quality devices
Staff training and certification
Corrective and preventive actions
Configuration management
Documentation control

MANAGEMENT COMPONENTS OF SOFTWARE QUALITY

Project progress control
Software quality metrics
Costs of software quality

EXERCISES AND PRACTICES

CASE STUDY

DAY 3

STANDARDS, CERTIFICATION AND ASSESSMENT

Quality management standards
SQA project process standards – IEEE software engineering standards

ORGANIZING FOR QUALITY ASSURANCE

Management and its role in software quality assurance
The SQA unit and other actors in the SQA system

THE FUTURE OF SQA

EXERCISES AND PRACTICES

CASE STUDY

Lead Trainer

Ir. Muhammad Tavip, MPM, Cert.HR (US-Based).

Muhammad Tavip, Ir., MPM, Cert. HR pemegang sertifikasi internasional Project Management berdasarkan PMBOK – PMI, USA dan Human Resource Management (US-based), Alumni of Institut Teknologi Bandung (1992) dan Post Graduate Diploma dari University of South Australia, Adelaide (1995). Beberapa Sertifikasi Internasional yang dipegangnya adalah: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL ), Disaster Recovery Planning (DRP).
Memiliki pengalaman lebih dari 15 tahun di bidang IT, Management and Business. Beliau Mengelola Proyek berskala Nasional dan International. Memberikan jasa konsultansi di bidang Project Management dan IT Pr0ject Management, Enterprise Project Management using Project Server 2003/2007/2010, Pelatihan dan Konsultansi Implementasi Balanced Scorecard, dan IT Management consulting. Beliau merupakan salah satu pendesain software Balanced Scorecard MBRIO yang telah digunakan beberapa perusahaan swasta berskala UKM.
Beliau berpengalaman lebih dari 10 tahun memberikan pelatihan baik public maupun in-house dan Coaching untuk bidang IT Management termasuk: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL V2 and V3 ), Disaster Recovery Planning (DRP), IT Risk Management, Information Security Management based on PBI, , COBIT 5 Foundation, Operation Management ( supply chain management, logistics management, warehouse management, inventory management), project financing.
Dari tahun 2001 s/d sekarang Beliau telah membimbing lebih dari 5000 para project Manager di Indonesia mempelajari Project Management dan IT Project Management berdasarkan standard defector PMBOK – PMI, USA mulai dari versi 2000, 2004, dan PMBOK 2008, PMBOK 2013
Beberapa klien yang pernah mendapatkan bimbingan/ training/coaching/ konsultasi Project Management/ IT Project Management sejak 2001 s/d sekarang diantaranya adalah:
- PEMERINTAHAN & BUMN:

Bank Indonesia, PT. Bank Mandiri (Persero) Tbk, PT. Bank Negara Indonesia (Persero) Tbk, PT. Bank Rakyat Indonesia (Persero) Tbk, Depnakertrans, Departemen Dalam Negri, Departemen PU, Departemen Agama, Departemen Keuangan, PLN, BKPM, BPKP, PT. PUSRI, Sekolah Staff Komando Angkatan Laut (SESKOAL). PT. Telkom, PT. Sigma Cipta Caraka (Telkom Subsidiary), Komisi Pemberantasan Korupsi (KPK), PT. Antam, Tbk, PT. Laras Astra Kartika, dll.

PERUSAHAAN SWASTA:

PT. Bank Artha Graha International Tbk, Bank BTN, PT. Bank UOB Buana, Artha Jasa, Kabel Vision, Alcatel, PT. Hindoli (A Cargill Co), Satelindo, Excelcom, Bank Bali, Bank Permata, Tbk, Citra Sari Makmur, PT. Amway Indonesia, PT. Pabrik Kerta Tjiwi Kimia, PT. Astragraphia, Tbk, Metro TV news, PT. Intikom, PT. Bank DKI, Galenium Pharmasia Lab, PT. Unicharm Indonesia, PT. Primacom, PT. Gramedia – Majalah, Swadharma, PT. Data Script, PT. Bank Mega, PT. Astra Oto Parts, Talisman Energy Inc, PT. Berca Hardaya Perkasa, PT. Mandiri Sekuritas, PT. Arutmin, ACC, PT. Smart, Tbk, PT. Edi Indonesia, PT. Sinarmas Land, dll.

PERUSAHAAN ASING:

Caltex, Unocal, PWC, Chevron, BHP Billiton, Vico Indonesia, PT. Coats Indonesia, PT. Sumiko Leadframe Bintan, PT. Metlife Sejahtera, Santos Asia Pacific Pty Ltd, German Centre, PT. Thames PAM Jaya, PT. AC Nielsen Indonesia, KPC, PT. Freeport Indonesia, PT. Mattel Indonesia, PT. Bank Rabobank International Indonesia, PT. Roche Indonesia, PT. Nestle Indonesia, PT. Arun LNG, PT. Sinar Meadow International Indonesia, PT. Bank HSBC, PT. Oberthur Indonesia, PT. Bank Woori Indonesia, PT. Bank of Tokyo, PT. Atlas Copo, PT. Bank RBS,dll.

UNIVERSITAS & LSM:

Universitas PETRA, STIE Perbanas, Universitas Trisakti, HIV Foundation, Universitas Maranatha, Universitas Satya Wacana, Universitas Atmajaya World Vision, dll.

Investasi :

Rp. 6.000.000,-
(termasuk materi hand-out dan CD modul, 2x coffee break, makan siang dan sertifikat)

Tempat :

Hotel Harris Tebet / Puri Denpasar Hotel, Jakarta Selatan

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SOFTWARE QUALITY ASSURANCE

AGENDA AND MATERIAL SOFTWARE QUALITY ASSURANCE

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