TEAM ORIENTED PROBLEM SOLVING

TEAM ORIENTED PROBLEM SOLVING

Hotel All Season, Yogyakarta | 6-8 Maret 2012 | 08.00 – 16.00 WIB | Rp. 6.500.000 per peserta

Description

This course describes, from a practitioner’s viewpoint, methods used to design projects intended to improve the quality of life of people in a developing country. The methods are not restricted to this application, however. Similar methods are used by large for-profit organizations in many countries. The methods are applicable to any situation where ideas need to be collected from a group of people and then worked on by the group. They are particularly useful for group problem-solving situations. One variation of the method is known as the KJ method. This is one of many tools used in the area of Total Quality Management.

This article describes the design process in general terms and then details the main stages of

Objective

• Students will learn and understand the Eight Disciplines (Global 8-D) process
• Correlate the Eight Disciplines process with the Corrective and Preventive action process defined within a management system
• Identify how team problem solving benefits your organization
• Learn to implement the Eight Discipline process and the tools that are used to complete the process

MATERI PELATIHAN :

• Introductions and Objectives
• Problem Solving
• Prepare for Problem Solving
• Team Development
• Describing the Problem; Develop Process Flow Chart
• Interim Action
• Problem Solving (Continued)
• Why – why analysis
• Cause & Effect Diagram and Root Cause Action Plan (Fishbone /  Ishiwakawa Diagrams)
• Completing the Corrective Action Report
• The Corrective and Preventive Action System

Participant

Individuals, who manage, lead or participate in problem-solving teams, corrective and preventive action activities or are responsible to customers for customer complaint issues

Instructor

Adi Cilik Pierawan, S. Psi, M.Psi

Merupakan salah satu Konsultan yang produktif, baik dalam pengajaran maupun dalam perancangan program-program customized. Saat ini bidang yang sering ditangani adalah training management dan    aktif sebagai trainer untuk topik-topik sistem SDM dan behavioral seperti Leadership, Supervisory

Management, Team Building Program, Effective Communication, Effective Presentation Skill, Negotiation Skill, CBHRM, Train the Trainers, Business Writing Skill, Coaching & Counseling, Behavior Interviewing Skill, Total Training Management, Creative Problem Solving, Facilitator, dsb.

Time & Venue

• Tanggal   : 6-8 Maret 2012 (3 days training)
• Pukul       : 08.00 – 16.00 WIB
• Tempat    : Hotel All Season, Yogyakarta

Course Fee

• Rp. 6.500.000 per peserta ( Non Residensial) Minimum 3 peserta
• Rp. 6.000.000 per peserta ( Non Residensial) pendaftaran dalam bentuk group ( 5 peserta atau lebih dari perusahaan yang sama)

Facilities
Meeting room, Module / Handout, Training Kit, Souvenir & Certificate

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